Privacy & Data Use

Privacy Policy

This policy explains how XHT Fasteners handles personal information submitted through this website, email, WhatsApp and business enquiries.

Last updated: August 29, 2026Website: fastenerxht.com

1. Who We Are

Handan Xinhengtai International Trade Co., Ltd. (Chinese legal name: 邯郸市鑫恒太国际贸易有限公司) is the legal entity that operates this website under the XHT Fasteners business name. We are a registered trading and supply-chain coordination company based in Yongnian District, Handan, Hebei, China.

Handan Xinhengtai International Trade Co., Ltd. is responsible for the processing described in this policy. For privacy questions or requests, contact us at sales@fastenerxht.com.

2. Information We Collect

We collect information that you choose to provide when you contact us or submit a request for quotation, including:

  • your name, company name and business contact details;
  • email address, telephone number or WhatsApp number;
  • product standards, dimensions, material, grade, finish, quantity, packing and destination;
  • messages, product photographs, drawings, specifications and other files you upload or send;
  • communications and commercial details connected with your enquiry or order.

Our hosting and website systems may also record limited technical information such as IP address, browser type, device information, requested pages, timestamps and security logs.

Confidential files: Please avoid including unnecessary personal information in drawings or specifications. If a file is commercially sensitive, identify it clearly before sending.

3. How We Use Information

We use information only for legitimate business and website-operating purposes, including to:

  • review and respond to enquiries and RFQs;
  • confirm technical specifications, sourcing options, samples, packing and delivery requirements;
  • prepare quotations and communicate about potential or confirmed orders;
  • coordinate relevant suppliers, inspection, logistics and service providers;
  • maintain business records, prevent abuse and protect website security;
  • meet applicable legal, accounting or regulatory obligations.

Depending on the circumstances and applicable law, processing may be based on your request or consent, steps taken before entering a contract, performance of a contract, legitimate business interests or legal obligations.

4. Sharing and International Transfers

We do not sell personal information. We may share only the information reasonably necessary for an enquiry or order with:

  • suitable manufacturers, suppliers or technical partners reviewing the requested product;
  • inspection, packing, transport, freight-forwarding or shipping service providers;
  • website hosting, email, security and other business-system providers;
  • professional advisers or authorities when required by law or necessary to protect legal rights.

Because XHT coordinates international enquiries and export supply, information may be processed in China and, when necessary, in other countries connected with your enquiry, service provider or destination. We take reasonable steps to limit use to the stated purpose and to protect the information involved.

5. Retention and Security

We retain enquiry, quotation and order information only for as long as reasonably necessary for business follow-up, recordkeeping, dispute prevention, legal obligations and the purposes described in this policy.

We use reasonable administrative and technical measures to protect information against unauthorized access, loss, alteration or disclosure. No internet transmission or storage method can be guaranteed to be completely secure.

6. Your Choices and Rights

Subject to applicable law, you may ask us to:

  • confirm whether we hold personal information about you;
  • provide access to or correct inaccurate information;
  • delete information that is no longer required or restrict certain uses;
  • stop direct marketing communications;
  • withdraw consent where consent is the basis for processing.

We may need to verify your identity and may retain information where required for contracts, legal obligations, security or legitimate recordkeeping. You may also have the right to contact the relevant data-protection authority in your jurisdiction.

7. Cookies and Similar Technologies

We use cookies and similar technologies for limited purposes: to operate and secure the website, to remember choices such as language, and—only if you choose to allow it—to understand how visitors use the website through our self-hosted Matomo Analytics service.

Your choice: Optional analytics is disabled unless you select “Allow analytics”. Rejecting analytics does not prevent you from viewing products, submitting an RFQ, contacting us or using order tracking. You can change or withdraw your choice at any time through “Privacy settings”.

Technologies currently used

  • xht_cookie_choice — a necessary first-party cookie that records your accept or reject choice and the applicable notice version for up to 180 days.
  • pll_language — a functional first-party cookie used to remember a language preference for up to one year.
  • _pk_id.*, _pk_ses.* and _pk_ref.* — optional first-party Matomo analytics cookies, set only after analytics consent. Their default maximum periods are 13 months, 30 minutes and 6 months respectively.
  • mtm_consent and mtm_consent_removed — consent-management indicators used by Matomo when a visitor allows or withdraws analytics. The consent record is limited to 180 days; Matomo’s opt-out indicator may remain longer so the rejection can continue to be respected.
  • WordPress administration cookies — used only for authenticated administrators and necessary website management.

If analytics is allowed, Matomo may record pages viewed, referring pages, link interactions, timestamps and technical information sent with a web request, which can include IP address and browser or device information. We use this information to assess website performance and improve our content and services. We do not use Matomo for third-party advertising.

Cloudflare Turnstile is used in connection with protected forms to prevent spam and automated abuse. Cloudflare may process technical and security signals and may use storage technologies needed to provide that security function.

WhatsApp and Google Maps are provided as external links rather than embedded services. If you follow one of these links, the relevant provider may use cookies or process information under its own privacy policy.

Changing your choice to reject stops future optional analytics and removes the analytics cookies controlled through our consent mechanism where technically possible.

8. Third-Party Links and Children

This website may link to third-party services such as WhatsApp. Their privacy practices are governed by their own policies. This business-to-business website is not directed to children, and we do not knowingly request personal information from children.

9. Changes to This Policy

We may update this policy when our website, business processes, service providers or legal requirements change. The latest version will be posted on this page with an updated date.

10. Contact Us

Handan Xinhengtai International Trade Co., Ltd.
Business name: XHT Fasteners
Room 408, Area A, 4/F, Office Building No. 1, Shichuang Logistics Port, South of Xiduanzhuang Village, Linmingguan Town, Yongnian District, Handan, Hebei, China.
Email: sales@fastenerxht.com
WhatsApp: Open WhatsApp
Telephone: +86 131 3199 0781

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