Current stage
See the present order stage, the next milestone and whether buyer action is required.
Post-order visibility
Order Status & Shipment Milestones
View XHT-maintained order and shipment milestones using your Tracking ID and the business email used for the order. Updates are based on XHT order records and information received from suppliers, warehouses, inspection providers and logistics providers. This is not live carrier tracking.
Updates cover the agreed order and shipment scope. Port departure and destination arrival are shown only where information is available. Planned and estimated dates are identified separately from confirmed and actual events.
Tracking ID + matching order emailXHT-maintained milestonesNo prices or commercial documents
Both details must match the confirmed order. This page does not display customer identity, prices, payment data or commercial documents.
Use the business email shown on your order confirmation. Both details must match our records.Privacy Policy
Order confirmedActual
ProductionOrder progress
InspectionConfirmed checks
PackedConsolidation
DepartedWhere applicable
ArrivedWhere available
What you can view
Useful Status Without Exposing Commercial Data
The lookup is designed for operational visibility. Customer identity, pricing, payment information, bank details and downloadable commercial documents are excluded.
Order progress
Review sourcing, production, inspection, consolidation and packing milestones.
Partial shipments
Separate Shipment 1 of 2 from remaining items still under preparation or inspection.
Shipment dates
Distinguish planned, estimated, confirmed and actual dates with update sources.
Example result
What a Successful Lookup Will Show
This fictional example explains the result format. It does not represent a customer order or shipment.
Sample Tracking ID
XHT-DEMO-SAMPLE
Partially shipped
Current stageShipment 1 in transit
Next milestoneShipment 2 consolidation
Expected next update30 Aug 2026 · Planned
Buyer action requiredNone at this time
Order Progress
Order confirmed
Source: XHT order record
Shipment 1 inspection completed
Source: XHT inspection record
Shipment 1 packed and consolidated
Source: XHT logistics warehouse
Remaining items inspection
Source: Supplier and XHT order record
Shipment Progress
Shipment 1 of 2
In transit
Departure: 28 Aug 2026 · Actual
Destination arrival: 25 Sep 2026 · Estimated
Source: Logistics provider, reviewed by XHT
Shipment 2 of 2
Preparing
Current: Remaining items under inspection
Next: Consolidation and packing
Source: Supplier and XHT order record
Date meanings
Read Every Date Correctly
PlannedScheduled but not completed
EstimatedForecast and subject to change
ConfirmedVerified booking or event detail
ActualCompleted event with a recorded date
Tracking principles
Clear Scope and Sources
- Updates are maintained after information is received and reviewed.
- Destination milestones appear only when available within the agreed shipment scope.
- Each event identifies whether its source is XHT, a supplier, warehouse or logistics provider.
- Commercial documents and payment details are never displayed here.
Tracking support
Need Help With an Existing Order?
Support is available Monday–Saturday, 08:30–18:00 China Standard Time (UTC+8). Complete business enquiries are acknowledged within one business day.